TalkGraphWhy trial users don't invite their team
Synthesis call after six user interviews on team invites.
TOPIC4 of 6 never saw the invite button
It sits behind the settings menu.
FACTLena"I didn't know I could add people"
Said almost word for word by two participants.
FACTLenaPrompt an invite after the first map
The moment they have something worth showing.
IDEAOmarToo early feels pushy
Two participants disliked invite prompts in other tools.
RISKLenaPrivacy worry before inviting
3 of 6 wanted to check what teammates would see first.
FACTOmarDo they want a private space plus a shared one?
Or just a clear preview of what is shared?
QUESTIONOmarNobody read the sharing settings
They guessed, and two guessed wrong.
FACTLenaTeams that did invite stayed
Both teams that invited are still active after six weeks.
FACTLenaInterviews mentioning each barrier
Out of 6 participants.
CHARTOmarIs it invites that keep them, or keen teams that invite?
We can't tell cause from effect with six people.
QUESTIONOmarMove the invite button onto the map
Visible, not behind settings.
DECISIONLenaLena writes the spec for the new button
With a preview of what teammates will see.
ACTION☐ Lena @LenaOmar books four more interviews
With teams that did invite, to test the cause question.
ACTION☐ Omar @OmarSix interviews is a small sample
Treat the counts as direction, not proof.
RISKOmarLena's discussion guide worked
Every participant got to the invite moment unprompted.
PRAISEOmar100%
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